Return

Purchase Withdrawal


You have the right to withdraw from the purchase within 14 days without giving any reason. The deadline for withdrawal expires after 14 days from the date of product receipt or a third party other than the carrier and indicated by you came into possession of the product. In order to withdraw from the purchase, you must inform us (Ewa Łusiak, Adrian Łusiak, a civil partnership based in Łódź 91-464, ul. Wspólna 8) on your decision to withdraw from the purchase by an explicit statement (for example, a letter sent by mail or e-mail to the address sklep@redifashion.com). You can use the return form, however it is not mandatory. In order to withdraw the purchase in the acceptable timeframe, it is sufficient to send information on purchase withdrawal within the 14 days period.

Purchase Withdrawal Result


In case of purchase withdrawal, we will refund to you all payments received from you, including delivery costs (except for additional costs resulting from the delivery method chosen by you other than the cheapest possible method of delivery), immediately, and in any case not later than 14 days from the date on which we were informed about your decision to withdraw the purchase. We will refund the payment using the same payment method that was used in the original transaction, unless you have explicitly agreed on other method. In each case, you will not be charged any additional fees for this refund. We can withhold the return of the payment until receipt of the item or until proof of its return is provided to us, depending on which event occurs first. You are only responsible for reducing the value of things resulting from using it in a different way than was necessary to establish the nature, characteristics and their functioning. Returned goods cannot bear traces of use and must have an intact seal of the label.

We do not accept parcels sent via cash on delivery method!

The returned product along with the proof of purchase and the return form should be sent to: Redi Fashion, ul. Wspólna 8, 91-464 Łódź.

DOWNLOAD A RETURN FORM

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